FAQ

Q. What type of student do we help?

A. We work with students who 1) are struggling and need help with remediation 2) understand mostly what is happening, but might need a confidence boost or a more suitable explanation of the content 3) is ahead of the class and needs a challenge.

 Q. Do i need a fancy computer or headset?

A. Actually all you need is a computer/iPad/laptop. If you have a headset, even better, but they are not required.

Q. How do I start?

A. The first step is to set up a trial session. We want to make sure that our system is a good fit for you and your child. If the trial goes well, then the next step is to buy a session package.

Q. Will i work with the same tutor every session?

A. Your trial session will be with our head tutor. After the trial you will be designate to a specific tutor who we think will work best with you.

Q. How do I schedule sessions?

A. After the trial session, you will be added into the Galanto Academy system as a student. You will have access to your tutor’s calendar. You can schedule sessions based on their availability.